Nursing Leaders Modeling Positive Communication

Nursing Leaders Modeling Positive Communication - Health Council

“Healthcare and nursing are built upon communication. Whether collaborating on patient care, research or education, we use communication in the course of our work. Practicing positive communication is paramount, and nurse leaders are no exception.”

“Words are the scaffolding of our work relationships; how we use our words determines the success of our verbal intercourse with our colleagues.Nursing leaders can use words to inspire and empower their direct reports. Alternatively, leaders can just as easily instill fear, anxiety, dread and all manner of negative emotions in their subordinates. Savvy nurse leaders can be strong, assertive communicators. That assertiveness and strength can be conveyed using language that engages and inspires staff, rather than seeking subjugation or mindless adherence.”

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