If for any reason you wish to modify or cancel your order, please contact us by phone at 1-212-390-0214.
Due to our production schedule, as well as the highly customized nature of our products and services, we are subject to incur production costs immediately following the placement of your order.
As a result, the following terms of cancellation are defined as follows:
- If you wish to modify or cancel an order for any goods or services, you must call 1-631-617-6590 and speak with a specialist from the Affiliate Relations Dept. Our specialists are available from 9am-5pm EST to help you determine the way to best modify your order and provide other available options.
- Cancellations must be made by the end of the next business day following the date of purchase.
- Cancellations made within 1 business day are subject to a $24.95 processing fee.
- Cancellations made after 1 business day are subject to a $99.95 processing fee.
- Cancellation of any customized product or services are subject to a $250.00 cancellation fee.
- If you have already sent us modifications or approval for a proof of a customized product or service, we will be unable to provide you with a refund.
- Refund credits will be processed within 7-10 business days, to the credit card account of the original purchase.