If for any reason you wish to cancel your order, please contact us immediately.
Due to our production schedule, as well as the highly customized nature of our products and services, we are subject to incur production costs immediately following the placement of your order.
As a result, the following terms of cancellation are defined as follows:
- If you wish to cancel any goods or services ordered, you must call 1-212-390-0214 and speak with a Representative from the Customer Service Dept.
- All cancellations must be made by the end of the next business day following the date of purchase.
- Cancellations following the 1 business day grace period will be subject to a $250.00 cancellation fee.
- If you have already sent us modifications or approval for a proof of a customized good or service, we will be unable to provide you with a refund.
- Refund credits will be received within 2-3 weeks, to the credit card account of the original purchase.